You can delete your BitePattern account and everything in it, permanently, at any time. You do not need to be signed in to read this page or to make the request.
The fastest way — in the app
Setup → Account → Delete my account
You will be asked to confirm. Deletion begins immediately.
By email
If you cannot access the app, email [SUPPORT EMAIL] from the address your account is registered to, with the subject “Delete my account”.
We will confirm your identity, delete the account, and email you when it is done — within 30 days, and usually within a few working days.
What gets deleted
Everything you created:
- Your account, name and email address
- Every trip and every catch, including the blanks
- Every mark you saved, and its position
- Every photo you uploaded
- All notes, bait records and trip events
- The environmental conditions calculated from your trips
This is permanent. We cannot undo it, and we cannot recover it for you afterwards.
Export first, if you want to keep it
Your fishing record is often years of accumulated knowledge. Before deleting, consider exporting it:
Setup → Download trips as CSV
The export works whether or not you have an active subscription, and the file is yours to keep. Once the account is deleted there is nothing left to export.
What is retained, and why
Billing records — invoices and transaction records are kept for five years, because the South African Revenue Service requires it. These contain the transaction, not your fishing data.
Backups — deleted data may persist in encrypted backups for up to 30 days before those backups rotate out. It is not accessible during that period and is not restored.
Nothing else is kept.
Your subscription is separate — cancel it too
Deleting your account does not cancel your subscription, because we do not control billing. Apple and Google do.
Cancel it yourself, or you may continue to be charged:
- iPhone or iPad: Settings → tap your name → Subscriptions → BitePattern → Cancel
- Android: Play Store → profile icon → Payments and subscriptions → Subscriptions → BitePattern → Cancel
Do this before deleting your account, while you can still identify the subscription.
Questions
[SUPPORT EMAIL]